Main Areas of Services
Main Areas of Services:

Complaints can arise either by consumers or service providers mainly on the followings areas of services:


  • Obtaining a supply.
  • Disconnection and re-connection.
  • Security deposit.
  • Meter and metering.
  • Billing and payments.
  • Consumer complaints.
  • Entering into premises.


We give below only some of the rights and obligations which lead to frequent complaints under the service area of “obtaining a supply” with few examples. For other rights and obligations and for detailed information, please refer the above statement.