Roshan Weerasooriya is a senior public policy and regulatory professional with over 15 years of experience in consumer protection, utility regulation, and strategic communications. He currently serves as the Deputy Director, Consumer Affairs at the Public Utilities Commission of Sri Lanka (PUCSL), where he oversees consumer grievance redress mechanisms, regulatory policy development, and stakeholder engagement in the electricity sector.
In his current role, he has led the design and implementation of several consumer-centric regulatory frameworks and operational mechanisms aimed at strengthening consumer rights and improving service delivery standards. He has extensive experience in handling and resolving complex consumer disputes through mediation, as well as conducting field-level investigations to ensure regulatory compliance by service providers. Notably, he introduced the “Consumer Mobile Service” initiative, which has successfully resolved a large number of consumer issues through coordinated, on-site engagement with stakeholders.
His professional background combines regulatory practice with strong expertise in mass communication and journalism, enabling him to effectively bridge communication between regulators, consumers, and service providers. Prior to joining PUCSL, he served in roles including media secretary to a cabinet minister, public relations consultant, and journalist, covering key national policy sectors.
Mr. Roshan is a Fulbright Hubert H. Humphrey Fellow in Public Policy and Public Administration at the Humphrey School of Public Affairs, University of Minnesota, where he also completed a professional affiliation with the Minnesota Public Utilities Commission. His international exposure has strengthened his understanding of global regulatory practices and consumer protection frameworks.
He holds three masters’ major in public management, communication, and journalism. He is a lifetime member of the Sri Lanka Economic Association and is committed to advancing transparent, inclusive, and consumer-focused regulatory governance in Sri Lanka.