INVITATIONS FOR BIDS (Complaint and Dispute Resolution System)
Procurement Reference: PUCSL/FIN/COA/DRS/2025/69
The Public Utilities Commission of Sri Lanka (PUCSL) hereby invites sealed bids from eligible and qualified software development companies for the Development and Implementation of a Dispute Resolution Syste.
The objective of this procurement is to establish a comprehensive Dispute Resolution System to strengthen PUCSL’s regulatory and consumer protection functions.
The detailed Tender Document and related documents can be downloaded from the official PUCSL website: www.pucsl.gov.lk (Attached Below)
Completed bids should be submitted in accordance with the instructions given in the Tender Document on or before 30/10/2025 at 2.30 PM. All bids must be delivered in sealed envelopes, clearly marked “Bid for Dispute Resolution System – PUCSL”, addressed at;
Public Utilities Commission of Sri Lanka
No. 28, 6th floor, Boc Merchant Tower,
St Michael’s Road,
Colombo 03
Sri-Lanka
All the bidders are encouraged to participate in a Pre-bid meeting to be held on 17/10/2025at 2.30 PM at above address. Late Submissions will not be acccepted. Information and for further inquieries please contact
Telephone: + 94-112392607/8
Facsimile: +94-112392641
08/10/2025