Rules on Dispute Resolution Procedure’ of the Extraordinary Gazette Notification of No. 1951/1, JANUARY 25, 2016 describes the procedures to be followed at a dispute resolution. The rule replaces the previous rule on Dispute Resolution Procedures published in 2011. 

Rule that describes the procedures to be followed by the all stakedholders including the regulator at Tariff adjustment and Tariff revision.

Electricity (Procurement) Rules No. 02 of 2016 and apply to the procurement of electricity by Transmission Licensee at procurement of electricity from generation licensees. 

The that describes how to determine a consumer does not have sufficient financial capability to pay the electricity connection fee at once. Consumers who comes under this category are facilitated to make the connection fee installment basis.

The procedure was replaced by the new Electricity (dispute resolution procedure) in 2016.

Financial Manual of the Public Utilities Commission of Sri Lanka.

Describe the Administrative procedures for administrative activities of Public Utilities Commission of Sri Lanka

The Consumer Rights and Obligation Statement describes the rights an electricity consumer possesses and obligations to fulfill.