Access to Dispute Resolution System

Online Complaint

New User Registration

  • If you wish to submit your grievance related to electricity service (Complaint) online you are required to register. Please register.
  •  Once you are successfully registered you will sent a user name and password for accessing our grievance online system


Registered Users

  • Login to view the status of your grievance (complaint). Once you registered you can lodge multiple grievances and your future grievances under same user name. ( you do not need to register again)
  • Please sign in to track the status of your Complaint or Inquiry. If you do not know your credentials, please contact us.